This section is intended to help with questions you might have when purchasing online.
Section includes: Vocabulary and FAQ

Appliqué-is a term referring to trim or anything applied onto a garment to give it a more refined look The appliqués found on our garments are made of elegant Italian or Swiss lace sewn to the edge or bodice of the gown, robe or lingerie, giving them a more sought after appeal.

 

Body- is a term used to describe a teddy. A teddy is a one piece garment with a built in bra. Usually there are snaps between the legs. Women can wear this under their clothes or to sleep in. These are always really nice to have.

 

Cami-is short for camisole. This is a short negligee top, usually having spaghetti straps.

 

Convertible Bra- is a term used in women's bra. A convertible bra is a bra that can be worn at least 2 different ways. Wear it with straps, strapless or backless. This bra is essential when wearing a low back dress or strapless tops. They are great for those low cut evening dresses.

 

Corset Set- is two garments consisting of the corset and the string panties. The corset is a close fitting extended bra, cascading down to almost the belly button. It shapes the waistline, hips and breast to give a more sensual look. The corset usually ties in the front or back in a crisscross fashion, giving the garment a more snug fit.
The string panties have a string on both sides of the hips. The strings fit below the belly button. The back of the string panties usually have a teardrop back meaning the panties form a tear shape at the top of the back of the panties right below the small of the back followed by a simple string back.
Very Sexy!

 

Dialogically- refers to a slanted direction. Usually lace or embroidery will be sewn dialogically across the garment, also dialogically can refer to the slanted direction of a hemline of a garment. This gives the garment a more interesting look.

 

Dressing Gown- is a European term for a robe.

 

Embroidery-is a sewing term used to describe the elegant stitching on a garment. This stitching is very detailed and soft looking. Having embroidery on a garment is a sign of quality.

 

European Chiffon- is a type of fabric that is very soft and flowing. European Chiffon is a softer more luxurious fabric than most. Having a garment made with European Chiffon is a luxury.

 

Inside ties/pockets- this term is always used when describing a robe. Inside ties are fabric string ties located inside the robe that are tied to give the garment a better fit. Most women hate when they don't have these inside ties because the garment falls wrong. Pockets on robes are an extra luxury. Our dressing gown (robe) pockets are sewn on the seam giving them an invisible look.

 

Lettuce Edging-is a term used to describe the soft ripple edge on the hem or leg of a garment. Lettuce edging is nice to have on a gown, simply because it makes it look more feminine.

 

Nightdress- is a European term for a nightgown.

 

Night Set- this is a European term for pajamas or a camisole (short negligee top) with shorts.

 

Rio Cut Brief- is a term that is used in women panties. Rio cut refers to the back of the panties and are skimpier than a full cut back. These are not easy to find in the U.S. Many women love this cut because it's sexy and comfortable at the same time.

 

String panties- have a string on both sides of the hips. The strings fit below the belly button. The back of the string panties usually have a teardrop back meaning the panties form a tear shape at the top of the back of the panties right below the small of the back followed by a simple string back.
Very Sexy!

 

Tap Shorts- is a term used when describing a part of a Camisole Set. They are the matching shorts that go with the camisole. Usually these are made of silk satin and are fairly short but very comfortable. Women love them because they look stylish and comfy at the same time.

 

Two in one Bra- is a term used in women's bras. Two in one means you can wear the bra in two different ways. The bra has detachable straps, so the bra can be worn with straps or without. This is great if you are wearing a strapless dress or strapless top.

 

Underwire- is a term used in women's bras. Underwire is a semicircular wire support sewn into the underside of each cup of the bra. Most women will always buy a bra with an underwire simple because it supports and makes them look shapelier.

FAQ

1. Which size would I need to buy in a nightdress if I am in-between two different sizes?

Always by the next largest size up, our nightdresses & dressing gowns are designed and made in Europe. European sizes tend to run a bit smaller then the American sizes. In a nightdress you will want it to fit beautifully but also be comfortable.

 

2. What actual size numbers do the S,M,L,XL panties, thongs and brief come in?

The panties, thongs and brief come in Small (5/6), Medium (7/8), Large (10/12) and Xlarge (14/16). Even professional women who wear business attire can always wear elegant lingerie under their conservative suits.

 

3. Do very many men buy for their wives or girlfriends and if so what do they buy?

Yes, we do have quiet a few men that love buying for their wives, girlfriend, and significant other for birthdays, anniversaries, special occasions or many times just because they want to surprise her. The majority of men will buy the nightdresses or dressing gowns simply because getting the right size is easier for them. Many men will take advantage of our gift wrapping service and will look like a knight in armor when they give her a lovely gift wrapped present. Have it shipped to her work or have it delivered locally in the D/FW area. Men love this service because we do all the extras to make it a memorably occasion for her.

 

4. What makes Elegant & Graceful garments so different then what you would normally find in any department store?

For one, our garments are not found in any department stores. Our elegant collection are designed and made in Europe to give that awesome feminine look to women. So when you purchase a nightdress or bra set you are purchasing an original design. At close inspection you will find that on the inside of each garment all of the seams are finished and extra details are added to give that extra feel of luxury. Our fabulous garments are not made in sweat shops or with cheap labor. We try always to buy from designers who treat their employees with respect. Here at E & G we feel treating people and our customers fairly is the only way to do good business. We treat our customers like we would want to be treated ourselves.

 

5. Do I always need to purchase a dressing gown (robe) when I purchase the nightdress (gown)?

Not always. This depends on the person you are purchasing the garments for or your own personal taste. Many women like a robe, depending on their life style or situation. If you are a mother in a house full of boys, you will probably want a robe. If you are a person who likes everything to match, if you get chilled easily, or if you are one who likes to use your robe when you get out of the shower, then a robe is a definite must. On the other hand if a robe gets in your way or it makes you too hot, then just opt for purchasing the nightdress alone.

 

6. Do you take International orders and if so what method of mail/air do you use?

Yes, we ship Internationally quite frequently. International orders are processed through our credit card system just as U.S. purchases are. International orders are shipped FedEx or UPS depending on the customer's preference. International orders are generally delivered to their destination within 7 to 12.

 

7. What type of payments do you accept?

We accept credit card payments through our highly secure encrypted online website. At the present we accept Visa, MasterCard and Discover credit cards. We also accept phone orders with a verifiable credit card as well as orders sent to us by way of email. We go to great efforts to secure your private information and to protect our customers as well as ourselves from fraud.

 

8. How secure is my credit card information?

We go to great efforts to secure your private information. Your order is processed via our secure encrypted website. We do not retain your information in our files or our computers. Your credit card info resides only on secure servers used for merchant credit card processing.

 

9. What method of shipping do you generally use for US and local orders?

We generally always ship UPS within the continental U.S. unless requested otherwise or we are shipping to a P.O. Box. Elegant & Graceful always ships free standard ground to our U.S. customers. If our customers need an item in a hurry we can ship next day air, 2nd or 3rd day air depending on their preference. Most of our customers opt for the free standard shipping unless they need their order right away.

We can deliver by courier locally in the DFW area for a small fee. Fee depends upon distance to the deliver point. We have many customers that use this service because of the convenience for last minute shoppers. Just call or notify us when you place your order, and we will be happy to quote the courier price and deliver your gift to that special someone. It really makes it special to have a gift delivered to her office or home.

 

10. Do you offer gift wrap service?

Yes, most definitely! We do gift wrapping at a small charge of $7.50 per shipment. You can conveniently order gift wrapping at the end of each category section (example nightdress, bras, etc.). Include your personnel message in the comment section when checking out and we will be happy to send a card along with your gift. It is our pleasure to make shopping easy and enjoyable for all our customers.

 

11. What kind of guarantees policies do you have on your Jewelry?

All of our jewelry has been tested for that time honored quality of excellence and beauty. Our jewelry comes with a 30 day return policy and a lifetime guarantee on manufacturer's defects. When shopping with us, it is important that you feel confidence about the quality and guarantee of our luxurious jewelry.